Trade-Ins Analyst

Dixons Carphone / Commercial and Trading

Job Number: DC-SF04705

Location: Acton

Contract: Full Time / Permanent


Working in our Trade-Ins team is an exciting opportunity where you will have the chance to make real commercial impact with your insight and analytics.

As the Trade-Ins Analyst, you will be in charge of ensuring that Traded In devices are exited via the most commercially viable route. You will support the Trade-Ins Product Manager to drive and increase the Trade-Ins margin by utilising stock effectively to increase margin and delivering against the business case.

You will:

  • Analyse and report on Trade Ins stock movement and margin against budget
  • Help to maintain current and future buying and selling strategies along with propositions to ensure stock is being sold and purchased to the best benefit of the company.
  • Manage relationships with the Hong Kong Sourcing Office and Repairs centre to identify the best commercial exit routes.
  • Lead on KPI Management – Understanding the commercial aspects of Trade-Ins and identify opportunities for growth.
  • Support the Trade-Ins Product Manager to develop and implement the future state of the Trade- Ins process, in collaboration with other business channels.
  • Understand the strategic direction set by Dixon Carphone’s senior management team to help identify, develop and deliver a Trade-Ins services strategy.

You will need:

  • Previous experience in an Analyst role with Advanced Excel proficiency
  • The ability to work with various data dashboards and analyse large data sets
  • Strong data manipulation skills
  • Excellent written and verbal communication skills; interpersonal and collaborative skills
  • Analytical and problem solving skills with previous exposure of using MS office tools
  • A “Can-do” proactive attitude with the determination to see through change

Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.

It’s an exciting time to join us and find yourself a place in our growing success story, apply now.