Making one great call after another.

Making one great
call after another.

Our Contact Centres

Putting the human touch into technology doesn’t only happen in person. Our Contact Centre colleagues help customers enjoy amazing technology by handling their questions and queries with expert care. Join this capable and committed team and you’ll get to connect (and often reconnect) customers with products they love. It’s rewarding work, making a customer’s day. And the amazing service you’ll provide will keep them coming back for more.

  • Loughborough

    Our team in Loughborough focuses on our award-winning E-commerce subsidiary business, which includes both our Mobiles.co.uk and e2save.com brands. The team also supports the wider group across functions from direct sales campaigns to mobile operations.

    Find us at: Belton Road West Extension, Loughborough LE11 5XH.

  • Loughborough

    Our team in Loughborough focuses on our award-winning E-commerce subsidiary business, which includes both our Mobiles.co.uk and e2save.com brands. The team also supports the wider group across functions from direct sales campaigns to mobile operations.

    Find us at: Belton Road West Extension, Loughborough LE11 5XH.

  • Warrington

    Warrington is the home of our third-party insurance team, which handles HSBC Customer Claims, Complaints, and Technical Support. Our Complaints and Claims Investigation teams, who resolve customer issues and investigate potential fraud, are also based here. We also support a wide variety of customers with their CarePlan queries in Warrington. Roles in Customer Service, First Line Management, Administration, Claims Management and Complaint Handling are typically available here.

    Find us at: 1 Kelvin Close, Birchwood, Warrington WA3 7PB.

  • Warrington

    Warrington is the home of our third-party insurance team, which handles HSBC Customer Claims, Complaints, and Technical Support. Our Complaints and Claims Investigation teams, who resolve customer issues and investigate potential fraud, are also based here. We also support a wide variety of customers with their CarePlan queries in Warrington. Roles in Customer Service, First Line Management, Administration, Claims Management and Complaint Handling are typically available here.

    Find us at: 1 Kelvin Close, Birchwood, Warrington WA3 7PB.

  • Poole

    Our Poole team helps business customers make the right choice for their communication needs. The team focuses on providing top service and ensures they offer the right option at the best prices. And all with a great view of the sea! We have roles here in Telesales, Account Management, Administration, Connections, Customer Services, Commissions, Marketing, Finance and Management.

    Find us at: 6th Floor Merck House, Seldown, Poole BH15 1TW.

  • Poole

    Our Poole team helps business customers make the right choice for their communication needs. The team focuses on providing top service and ensures they offer the right option at the best prices. And all with a great view of the sea! We have roles here in Telesales, Account Management, Administration, Connections, Customer Services, Commissions, Marketing, Finance and Management.

    Find us at: 6th Floor Merck House, Seldown, Poole BH15 1TW.

  • Sheffield

    Colleagues at our Contact Centre in Sheffield work alongside our partners at Webhelp to handle more than 175,000 calls every week, plus thousands of social media messages every day. Roles are typically available in CarePlan Customer Service, Social Media, Correspondence, First Line Management and Operational Management. We often have roles available across our support functions too.

    Find us at: 2 Nunnery Square, Sheffield S2 5DD.

  • Sheffield

    Colleagues at our Contact Centre in Sheffield work alongside our partners at Webhelp to handle more than 175,000 calls every week, plus thousands of social media messages every day. Roles are typically available in CarePlan Customer Service, Social Media, Correspondence, First Line Management and Operational Management. We often have roles available across our support functions too.

    Find us at: 2 Nunnery Square, Sheffield S2 5DD.

  • Preston

    Our dedicated teams at Preston work alongside our partners at Webhelp and Capita to support a variety of customer channels, including Social Media and Trustpilot, as well as Escalated Complaints. Our colleagues handle customer queries from beginning to end, which means there’s a huge amount of variety to be found in Preston. Not to mention the opportunity to build skills across different channels and brands. We typically have roles in our three main teams: CEO Complaints, Social Media, and the Switching Support Second Line team.

    Find us at: Tulketh Mill, Balcarres Road, Preston PR2 2DY.

  • Preston

    Our dedicated teams at Preston work alongside our partners at Webhelp and Capita to support a variety of customer channels, including Social Media and Trustpilot, as well as Escalated Complaints. Our colleagues handle customer queries from beginning to end, which means there’s a huge amount of variety to be found in Preston. Not to mention the opportunity to build skills across different channels and brands. We typically have roles in our three main teams: CEO Complaints, Social Media, and the Switching Support Second Line team.

    Find us at: Tulketh Mill, Balcarres Road, Preston PR2 2DY.

Keen to know more?

Search for your perfect role here.