Retail Management

Get behind the magic.

Get behind
the magic.

Retail Management at Currys

Retail Managers at Currys are at the heart of everything we do. Bringing store visions to life, creating environments where employees can thrive and uniting customers with purchases that make their day. Plus, you’ll find them turning the big picture business strategy into something flexible and unique for their store(s). 

  • Leading the way

    The level of responsibility varies by role, but every Currys’ Manager is more than their title. They’re an obstacle- removing entrepreneur. An adaptable creative thinker. A brand advocate that keeps pushing forward to guide their teams to success. 

  • Impact, big and small

    Whether you’re the brains behind one store or twenty, your work is framing our customers’ perception of Currys. Getting it right means thinking on your feet, reacting to changes and keeping everything on track. Inspiring the team makes all the difference to exceeding customers’ expectations.

  • Being there when it matters

    Support works both ways here. As much as all our Managers are giving it out, they’re also receiving it from their teams and other Managers they work alongside. We’ll back your goals and help you get where you want to be.

Regional Managers

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Regional Managers are responsible for a store portfolio (usually c.20 stores but varying by region) – their focus is translating national strategy into local level success and developing General Managers to be their best.

General Managers

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General Managers are accountable for the overall performance of one store – inspiring Sales Managers, Operations Managers and the whole team, owning the store strategy and leading on creating a great customer experience.

  • Management of the largest Customer Repairs Centre in Europe
  • Logistics and warehouse operations, managing the day-to-day of our delivery functions
  • Returns and recoveries, from how we work with suppliers to how we exit stock and manage these processes
  • Involvement in projects that drive improvements in supply chain

Other In-store Management

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  • Senior Managers
    Senior Sales Managers exist within our largest stores, working closely with the General Manager in driving the stores vision. From developing the team to analysing metrics to shaping long term store strategy, there are many ways to make an impact.
  • Sales Managers
    Sales Managers are on the front-line, in store – coaching, inspiring and developing colleagues to make the magic happen for our customers, all while driving towards ambitious commercial targets.
  • Operational Excellence Managers
    Operational Excellence Managers lead the team taking care of the detail of tech retail – store presentation, cash and stock control and all things compliance. But it’s not just about leading a department, it’s influencing across the store to put the customer first.
  • Customer Experience Managers
    Customer Experience Managers coach and influence the store team to ensure shopping feels smooth and easy for the customer – there’s close collaboration with our Contact Centre operation to ensure a seamless online, phone and in-store experience.
  • Branch Managers
    Branch Managers lead our stores within a store – Currys Mobile. They’re the brand advocates who bring the shopping experience to life by making the big decisions, setting the strategy and inspiring the team.
  • Business Customer Managers
    Business Customer Managers drive the team that add value and build trusted relationships with our business customers – encouraging them to meet the highest standards and exceed expectations.

But, what’s it really like?

Nobody knows the Retail Management operation quite like the people making it happen. We asked some of the team to give us an insight into their role and how they do things.

Want to experience the magic for yourself?

If you have strong people skills and proven experience of managing a team, the chances are you’ll be a good fit for Retail Management. Wherever you join us, we’ll help you make the most of your talent for connecting teams, coaching colleagues, and achieving landmark commercial goals.

Keen to know more?

See how your influence and vision could power results. Search live roles here.

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