fbpx Quality Assurance Operative Newark Distribution Centre (LM0012) 19855 | Dixons Carphone Careers

Quality Assurance Operative


Job Number: 19855

Location: Newark Distribution Centre (LM0012)

Contract: Full Time / Permanent



Quality Assurance Operative


We’re a nation of tech lovers. And when your tech goes wrong, life invariably goes wrong. But not when we are around! Join Team Knowhow and, with your “super helpful” service, you will use your expertise to help us keep all the important technology in customers’ lives working.  So what does it take to be part of our team of experts? Like us, you’ll have a passion for making customers smile by being super helpful, coupled with a drive to never stop learning, your actions will reflect these behaviors. With your keen eye for detail, team spirit and can-do attitude, you’ll go the extra mile to show customers and colleagues just how much you care. 



Our teams in Quality Assurance complete the final work and checks on repaired technology before we get it back to our customers.  As a QA Operative you’ll be responsible for data cleansing, checking and packing products before they’re sent back to customers.


You’ll love being at the center of a fast-paced team which puts our customers at its heart; if this is somewhere you’d like to be we’d love to hear from you!



  • Following all quality procedures and processes.
  • Ensuring all repaired units are tested to manufacturers requirements.
  • Ensuring all activities are carried out in accordance with Security and Health and Safety legislation/policies.
  • Carrying out priorities, actions and take on any additional duties as instructed by Specialist/ First Line Manager.
  • Helping to achieve own and department’s set targets for productivity and quality of work within each functional area to deadlines.
  • Reporting issues on quality control, write off or damage to First Line Manager.
  • Using and recommending suitable packaging that are to agreed standards, whilst minimising waste.
  • Maintaining workshop cleanliness.
  • Working closely with other departments to ensure overall smooth-running operation.



Skills and Experience: 

 Basic understanding of technology.

  • Basic understanding of technology.
  • Attention to detail.
  • Experience of working within a team to achieve goals.
  • Demonstrable ability to consider the customer and understand how behaviours impact them.


Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service. It’s an exciting time to join us and find yourself a place in our growing success story, apply now.

This position has now closed.