HR Business Partner - London


Job Number: 22021

Location: Field Based (38720)

Contract: Full Time / Permanent


HR Business Partner - LONDON


Capable and committee colleagues are our greatest asset. This role works in partnership with the appropriate managers/senior managers to design and implement the annual People Plan for the business area


You will:

  • Delivering efficient and high-quality operational HR support to your business areas ensuring this follows legislative/best practice as well as the evolving needs of the business
  • Lead and deliver the focused people initiatives with a clear link to delivering the people plan, business strategy and business performance in your business areas.
  • Provide support to the business area/s on all people related matters, providing information and advice in line with or HR policies, relevant legislation and best practice.
  • Work closely with the HR team, the centres of excellence and the business to develop innovative approaches to building an enhanced culture of employee engagement.
  • Work closely with management and colleagues to improve morale, retention and overall service levels amongst our colleagues
  • Measuring and analysing HR performance for your business areas, identifying trends or issues and working with the leadership teams to address as appropriate
  • Be an active Ambassador for HR, influencing and supporting the business plans and keeping HR at the forefront of business decisions
  • Coach managers in relation to all people agenda focuses and support them as appropriate, delivering change in line with Company vision
  • Support and drive the focus on development and upskilling of the store teams (in conjunction with L&D team as appropriate) to create and maintain a highly skilled workforce and an environment of continuous learning.
  • Work with the business to develop a culture of proactive and positive performance management to develop overall capability
  • Work with business area to ensure workforce and succession planning is effective and in place, providing clarity around career paths
  • Develop a strong understanding of your business areas and build effective positive working relationships with your management teams.


Then, populate the ‘you will need’ bullet points with relevant education, experience, skills (including technical) and any relevant qualifications required.


You will need:

  • Demonstrable relationship management experience at all levels of the organisation
  • Experience of implementation of people plans in a fast paced environment
  • Strong knowledge and understanding of employment law and implementation in a commercial environment 
  • Experience of the relevant business function may be required


Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.


It’s an exciting time to join us and find yourself a place in our growing success story, apply now.