Head of Supply Chain & B2B Applications

Dixons Carphone / IT

Job Number: DC-SF01989

Location: Acton

Contract: Full Time / Permanent


Head of Supply Chain & B2B Applications

To work with business teams to understand their needs and using your knowledge of both established and emerging technology in the market, help Supply Chain & B2B to address change through these technologies.

To manage the full lifecycle of Supply Chain & B2B Applications including maintenance, support, rationalisation & decommissioning whilst ensuring operational stability as well as cost effectiveness.

You will:

  • Interface heavily and build a strong rapport with key business leaders and partners, supporting the Dixons Carphone Supply Chain & B2B operational boards to deliver business aligned IS initiatives.
  • Establish, negotiate and manage successful relationships with both internal and external suppliers to deliver high quality, customer focused solutions.
  • To understand the culture and dynamics of the company and its strategy for the future, recognising the role and legacy of this part of the overall business
  • Remain up to date with the latest Supply Chain & B2B technologies, assessing their suitability and applicability for the Dixons Carphone business
  • Prioritise solution delivery with the business ensuring revenue streams are fully realised and risk minimised
  • Manage the full lifecycle applications within your remit
  • Ensure delivered solutions are fit for purpose working with development teams to provide a step change in productivity and performance.
  • Manage the Supply Chain & B2B IT Systems and Supply Chain & B2B IS teams in support of Dixons Carphone
  • Develop and implement the IS Strategy for Supply Chain & B2B in order to support Dixons Supply Chain & B2B strategic objectives.
  • Attend the Supply Chain & B2B Operating Boards as agreed with the Head of Applications as the Group IT representative and take responsibility for the overall management and performance of Supply Chain & B2B IT

You will need:

  • A proven ability to operate as a Senior Manager able to manage technical teams with excellent influencing skills at board level as well as network widely across the organisation
  • Experience in leading a business through a period of change with an understanding of technology and business transformation
  • The ability to demonstrate a proven track record of driving and defining complex IT strategy
  • Experience of budgeting and managing cost centres
  • Exceptional communication skills, with the ability to explain complex IT concepts to non-technical colleagues
  • Experience of managing multiple IS disciplines i.e. software development, technical support, project delivery etc.
  • A broad understanding of computer systems, applications and operating systems.
  • In depth experience of negotiating with and managing third parties
  • Financially astute and profits / achievement driven with good planning and organisational skills.
  • Knowledge of Retail systems, including POS, time attendance etc 

Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.

It’s an exciting time to join us and find yourself a place in our growing success story, apply now.