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E-commerce Manager

eCommerce

Job Number: 27865

Location: Dixons Carphone, Dublin Support Centre (LIR001)

Contract: Full Time / Permanent

Description

Overview

E-commerce Manager

Dublin

 

There's no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We're a team of 41,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us. You'll certainly feel proud when you see what you can achieve here.

Dixons Carphone is Europe’s leading electrical, telecommunications and technology company. In Ireland, Curry's PC World is the No. 1 retailer for electrical & technology and Carphone Warehouse is the No. 1 independent mobile retailer.

Due to the unprecedented growth online, we have an exciting opportunity for an E-commerce Manager to join our team, working on our innovative & market leading retail brands.

This role will be responsible for implementing our growth strategy, managing the end to end consumer journey for Ireland’s largest electrical and technology retailer e-commerce platform currys.ie, with a clear focus on driving incremental sales and growing market share. In addition, taking ownership of the strategy and relaunch of the CarphoneWarehouse.ie platform.

It’s an exciting time to join us and find yourself a place in our growing success story.

 

 

Responsibilities
  • Implement our growth focused strategy that ensures Currys.ie is the clear No.1 online Electronics and Technology retail in Ireland, driving sales and increasing average transaction value amongst new and existing customers.
  • Execute the end to end online customer journey, overseeing the day to day site merchandising, maintenance and optimisation for both websites.
  • Lead the strategic development and relaunch of the Carphone Warehouse platform.
  • Manage 3rd party vendors and the E-commerce marketing budget, ensuring the best value for money and highest possible rate of return for the business.
  • Effectively manage the E-commerce platform and operations over the peak trading period to ensure a smooth delivery of this critical time of the year. This includes extensive project management, ensuring the right level of resource is correctly trained to deliver a first-class customer experience.
  • Produce and circulate a meaningful monthly report, that shares the latest commercial update, competitor learnings, testing learnings and key actions for the following month.
Experience
  • 4 years’ plus experience in E-commerce role within a retail business would be of benefit
  • Experience of project management of large projects and planning
  • Proven track record of managing stakeholders, relationships management and of managing a team
  • A desire to understand and to create retail best practice online.
  • Experience of managing a budget and delivering the lowest cost without compromise sales
  • Bachelors Degree
Skills
  • Experience of web development technologies, a delivery and web service
  • Understanding of SEO and digital marketing.
  • Excellent time management skills, with a proven track record in delivering projects on time

Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.