fbpx Agile Communications Analyst Sheffield Contact Centre (LSH001) 19444 | Dixons Carphone Careers

Agile Communications Analyst


Job Number: 19444

Location: Sheffield Contact Centre (LSH001)

Contract: Full Time / Permanent


Communications Analyst

Communications Analyst (Evolution Team)
Permanent (Full Time/Part Time Considered)

Have you got a passion for design, PR and communication? Do you have a degree that you’re not using at the moment? Or just lots of creative skills in the bank that you would love to be able to share? Could you turn a boring number into something interesting?  If the answer is yes then you could be exactly what we are looking for! We want someone to work closely with the Agile team to understand exactly what they do and help us to tell that story.

Part of the role will be responsible for communicating the Agile Teams messages to relevant stakeholders, engaging both teams and individuals and building effective communication plans and delivering against them.  You will have the ability to produce professional PowerPoint presentations as required by the squad members and to create imaginative ways of demonstrating the benefits of the team.  Having the ability to communicate and interact with colleagues at all levels of the business effectively and enthusiastically both written and verbally is a must for this role. You will also need to have a highly proactive nature and have a solutions and goal orientated mind set and have the ability to work in a fast paced and demanding environment with multiple deadlines.

In the last 4 months we have been running a pilot in the Contact Centre to make significant change and we are now looking to turn the pilot success into a permanent way of working….and from here on the Evolution Team is born.

If you are interested and feel you have the energy, passion and desire to succeed please apply online attaching your CV and extending this to include a covering letter in a single document.  Your covering letter should tell us exactly why you want to be part of this team going forward and will be used as part of the application process so make it a good one!

Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.

It’s an exciting time to join us and find yourself a place in our growing success story, apply now.