fbpx Technical Business Analyst Acton Support Centre (123) 25358 | Dixons Carphone Careers

Technical Business Analyst

IT

Job Number: 25358

Location: Acton Support Centre (123)

Contract: Full Time / Permanent

Description

DESCRIPTION

Technical Business Analyst (E-Commerce)
Location: Acton, Head Office - London 
Based in Acton 4 days per week, with flexibility on working from home on the 5th day.
Travel to Brno, Czech Republic once per month (max), normally for 1 or 2 nights away from home.
Full-time 

 

Key Responsibilities:

  • Gather, define and document high quality requirements (functional and non-functional) that can be understood and used by IT Delivery teams (e.g. developers) by interacting with business stakeholders through workshops, interviews & meetings and written or verbal communication
  • Validate, analyse and document As-is processes and map functional and non-functional requirements into appropriate To-be processes indicating the level of change expected to users.
  • Support the creation of robust and compelling project proposals for IT, including the capture of key IT information required in business cases to understand IT implications, benefits and costs

 

Key experience:

  • The successful candidate will have worked for another multi-channel retailer for 2 or more years and, having done so, understands the purpose and core processes of organisations like Dixons Carphone. 
  • 2 years’ e-commerce experience, ideally in a retailer, pure play or multi-channel
  • Working following an Agile methodology for at least 1 full year in a recent capacity as well as worked as a proven business analyst for at least 3-5 years

 

Key Skills:

  • Confident to lead/facilitate workshops and Agile refinement sessions
  • Able to adapt style and content to communicate with all levels of the organisation, both technical and non-technical
  • Able to influence others to a given approach or way of thinking
  • Resilient – the ability to cope at times where deadlines need to be met
  • Expert in Agile Methodology (Able to confidently describe and work in a mature environment)

 

Benefits 

  • DCG Pension Plan 
  • Life Assurance 
  • Maximum bonus opportunity 
  • Onsite Gym & Discounted gym membership

 

Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you’ll have access to additional e-learning resources to really see your career develop in the way you want. We’re building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.