fbpx Site Reliability Engineer Acton Support Centre (123) 21151 | Dixons Carphone Careers

Site Reliability Engineer


Job Number: 21151

Location: Acton Support Centre (123)

Contract: Full Time / Permanent


Site Reliability Engineer

Want to work in E-commerce for Europe’s number one electrical retailer?

Don’t want to be tied to a single technology?

Experienced in Application Support & DevOps?

Then we want you…

The Site Reliability Engineering team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability and performance of the platform and infrastructure. The SRE is empowered to drive technical resolutions across the technology stack from application through to infrastructure and all stops in between. 


Our Technology:

  • We use a range of technologies ReactJS, NodeJS, MongoDB, .Net Core, Elasticsearch, AWS Lambda & more…
  • We firmly believe in IaaS so heavily utilise the AWS ecosystem
  • We also follow IaC principles using Terraform through and through
  • Scaling our Apps is essential for Black Friday, Christmas, Boxing day…

Our Ways of Working:

  • We evangelise Agile development practices
  • Global Hackathons run throughout the year
  • Lunch & Learn session run monthly
  • We promote flexible working and hands-off management.
  • Regularly get together to celebrate our success

The Role

  • Scale and evolve systems and services to ensure reliability, resiliency, performance and security
  • Analytically solve problems, with the ability to come up with practical solutions within a production environment in a time critical environment.
  • Support system design, platform development and deployment reviews
  • Monitor and debug issues across the stack (infrastructure, network, platform, services)
  • Work closely with squads to design & deploy software
  • Conduct blameless post-mortems and implement technical resolutions for high severity incidents
  • Create run books and manage game days to ensure stability and resilience 
  • Provide 24x7 on-call support as required
  • Help drive a DevOps culture throughout the organisation

What we want from you:

  • Knowledge of windows, docker and cloud technologies is essential 
  • Networking experience 
  • Experience of SQL, NoSQL & database administration
  • Strong experience of monitoring performance/availability through applications such as Newrelic, AppDynamics, CloudWatch or similar
  • Experience in cloud engineering principles
  • Past experience of release management
  • Understanding of CI/CD principles
  • Nice to Have. Past experience in any development/scripting languages like PowerShell, Bash, Go, Python, C#, NodeJS etc….


It’s an exciting time to join us and find yourself a place in our growing success story, apply now.


This position has now closed.