fbpx Senior Product and Commercial Manager - Renewals and Retention Acton Support Centre (123) 24881 | Dixons Carphone Careers
« Back to search results

Senior Product and Commercial Manager - Renewals and Retention


Job Number: 24881

Location: Acton Support Centre (123)

Contract: Full Time / Fixed Term Contract


Snr Product & Commercial Manager - Renewals & Retention

xxSnr Product & Commercial Manager - Renewals and Retentionxx

xxLondon - North Actonxx

There's no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We're a team of 41,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us. You'll certainly feel proud when you see what you can achieve here.


We are looking for a Snr Product & Commercial Manager on a maternity cover basis to join our Commercial Services team, with a focus on Renewals and Retention.


As part of this role, you'll be responsible for:
•    Monitoring and delivering revenue target for renewals and retention of Appliance Protection and Mobile Insurance, identifying opportunities for commercial growth within both areas
•    Developing and delivering the renewal and retention strategy
•    Managing and leveraging marketing budgets to achieve retention and renewal revenue targets and look to reduce operational costs and drive efficiencies 
•    Owning the commercial performance of Appliance Protection and Mobile Insurance retention activities, working with regulatory stakeholders to ensure campaigns deliver robust results

Key skills & Experience:

•    Strong commercial awareness and appreciation of customer service needs
•    Robust analytical approach to customer and commercial data
•    Ability to project manage large and complex activities.
•    Proficient user of Excel, Word and Powerpoint. Experience using   Business Objects or other data mining tools.
•    Expert knowledge of financial forecasting and budget management.


Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

Click "apply" to start your journey.