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IT Hardware Asset and Configuration Manager


Job Number: 22280

Location: Acton Support Centre (123)

Contract: Full Time / Permanent


Senior IT Asset Manager

IT Asset Manager & Configuration Manager
Acton, Head Office - London 


The IT Asset Manager is responsible for the delivery and management of all aspects of Hardware Asset and Configuration Management such as discovery, tracking, reporting, auditing, compliance, renewal, financial management and disposal in line with agreed SLAs and KPIs. This includes desktops, laptops, mobile devices, servers, network devices, telephony devices and Cloud assets. Where certain parts of the practice are outsourced, you will be accountable for the effective delivery of these Partner delivered capabilities. The IT Asset & Configuration Manager is accountable for the operational management and strategic transformation of the hardware asset management function. You will be responsible for ensuring all Hardware assets are being accurately recorded and tracked in a centralised Configuration Management Database (CMDB) with accurate Configuration Item (CI) mapping to business services. The individual will work closely with the Commercial and Architecture teams to influence procurement strategies to optimize technology spend across the organization. The IT Asset Manager will develop and implement procedures and governance frameworks for effective tracking of company assets throughout their lifecycles.


As part of this role, you’ll be responsible for:  


  • Ensure the adherence to IT Asset Management (ITAM) process across the group through an effective governance framework
  • Working with the respective technical teams to ensure their individual asset databases are linked through to a single asset inventory and database to provide a single point of truth 
  • Ownership and management of asset discovery tools including deployment, configuration and ongoing administration
  • Define Asset Management policies and governance to ensure legal, security and regulatory compliance.
  • Ensure regular internal audits are carried out to verify compliance and co-ordinate external audits when requested by 3rd party vendors
  • Directly manage a hybrid team of in-house resources and Partner provided teams providing ITAM capability to deliver agreed outcomes
  • Manage the IT Asset Portfolio in line with agreed risk, cost and compliance policies
  • Responsible for tracking and reporting of Cloud infrastructure consumption and billing across multiple cloud platforms


You will need:


  • 3+ years of proven experience in Hardware Asset and Configuration Management
  • Experience of budgeting and forecasting
  • Solid experience and background in IT Asset Management with a detailed understanding of a broad range of Hardware and Configuration operating models
  • Solid experience of maintaining the data integrity of the CMDB through effective governance, change control and CI mapping
  • Proven experience of leading an Asset Management practise in an ITIL based environment


We’re one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including: 


  • DCG Pension Plan 
  • Life Assurance
  • Maximum Bonus Opportunity 
  • Onsite gym & Discounted gym memberships


Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you’ll have access to additional e-learning resources to really see your career develop in the way you want. We’re building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.