fbpx Senior Internal Communications Business Partner Acton Support Centre (123) 30135 | Dixons Carphone Careers

Senior Internal Communications Business Partner


Job Number: 30135

Location: Acton Support Centre (123)

Contract: Full Time / Permanent



There's no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We're a team of 41,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us. You'll certainly feel proud when you see what you can achieve here.


The purpose of this role is to work in partnership with leaders, functions and project teams to develop and deliver internal communications that are aligned to the company strategy and enable Dixons Carphone to achieve its business goals through positive colleague engagement. This specific role will support our Corporate Functions, including HR, Commercial & more. 


As part of this role, you’ll be responsible for:


  • Leading the development and delivery of strategic communications programmes across the business, working with colleagues and other stakeholders to deliver timely, targeted, creative and effective internal communications that meet defined objectives
  • Leading the development of a communications framework that enables the Executive Committee (ExCo) member and their senior leadership team to deliver effective leader-led communications that facilitate two-way engagement with colleagues
  • Using a strong understanding of the business’ strategic goals, performance and audiences to provide informed communications support to stakeholders, and deliver clear compelling communications
  • Building strong stakeholder relationships with senior leaders, supporting them to define their communication requirements, providing strategic advice, counsel and coaching, 
  • Use formal and informal measurement to evaluate the effectiveness of communications and to help improve future communications
  • Manage and lead direct reports, developing, motivating and inspiring high-performing, strategic internal communications professionals 


Desired skills & experience:


  • Relevant experience in internal communications, including dedicated internal communications role(s) and internal communications business partnering
  • Experience of supporting People/HR communications for employee life cycle activity (i.e. BAU), including pay and benefits, performance, learning and development, and employee brand and engagement
  • Experience leading the planning, development, delivery and measurement of internal communications programmes that support cultural and organisational change within large, complex organisations
  • Ability to articulate key strategic messages to different audiences, using clear, ‘plain English’ to do so
  • Excellent written communications
  • Ability to successfully influence and manage stakeholder relationships at executive level, including coaching them on their communications delivery 

Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

This position has now closed.