Senior Contract Manager - Operations


Job Number: 18660

Location: Acton Support Centre (123)

Contract: Full Time / Permanent


Senior Contract Manager - Operations


We have a fantastic opportunity for an experienced Senior Contract Manager to join our newly established Group Procurement team. The key purpose of this role is to implement and drive the Contract Management Strategy & Governance model; implementing the procurement operational controls across logistics for all group brands including Currys/PC World, Carphone Warehouse and Knowhow.


You will:

  • Implement and manage the CRM strategy across logistic supplier partners
  • Lead the key supplier relationships, working alongside business stakeholders
  • Implement the procurement governance framework
  • Support the management of governance forum across logistics partners
  • Develop & Implement contract management controls and process across logistics partners and embed ways of working across business teams
  • Implement and manage strategic supplier performance across
  • Implement and manage the logistics DOA process
  • Drive value from logistics partners to support DC Future strategy

You will need:

  • Degree Educated (2:1 or above) and preferably MCIPS or FCIPS qualified
  • Proven experience as a SRM or Contract Manager in FTSE 100/250
  • Experience in retail, operations, logistics, desirable
  • Experience of managing large scale contracts 
  • Exceptional Business Relationship and communication Skills
  • Strong commercial Sourcing  & negotiation skills
  • Strong understanding of commercial planning, budgeting and operations


Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.


It’s an exciting time to join us and find yourself a place in our growing success story, apply now.