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Senior IT Business Partner


Job Number: 22189

Location: Acton Support Centre (123)

Contract: Full Time / Permanent


Senior IT Business Partner - CIO Office

Senior IT Business Partner    
Acton Head Office, London


As part of the CIO Office, the Senior IT Business Partner will manage the relationship between IT and the Operations Division of the business to ensure that IT delivers outstanding value. IT Transformation is key to the wider Dixons Carphone transformation plan, and the Senior IT Business Partner will be critical in supporting the organisational change alongside IT. This role will involve regular Exco and Board level engagement.


As part of this role, you’ll be responsible for:  

  • Manage the relationship with the business (aligned to business area) for IT solutions including managing the expectations and demand for IT services
  • Create the long term IT demand roadmap and ensure alignment to the business demand roadmap and links to the technology roadmap – with a prioritised view
  • Support Architecture, providing input into high level requirements and solution shaping
  • Support the costing, estimating and options analysis for new IT requirements and contribute to the Business Case


You will need:

  • Prior experience of performing a similar role within a major FTSE 250 organisation or comparable organisation or has experience of delivering the requirements of this role across multiple clients as a member of a top tier professional services (consulting) firm.
  • Strong ability to collaborate effectively with peer level managers and Senior Executives in a dynamic and maturing business context. No nonsense, pragmatic problem solver.
  • Leadership ability to attract and lead a diverse set of resources – experience of building strong relationships between business departments, focussing on continuous improvement.
  • Exceptional communication skills working with Senior Execs to junior IT staff members


We’re one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including: 

  • Company Pension Scheme 
  • Free on-site Gym
  • Discretionary/Performance Based Bonus
  • Colleague Discounts (Shopping, Cinema vouchers etc)


Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you’ll have access to additional e-learning resources to really see your career develop in the way you want. We’re building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.