Product Owner


Job Number: 17664

Location: Acton Support Centre (123)

Contract: Full Time / Permanent


Product Owner



As a Scaled Agile leader, the Product Owner collaborates closely with key stakeholders across the organisation, including senior executives, to ensure the vision for their product is met to the satisfaction of both the business and the customer. An exciting opportunity to join the Product & User Experience team of the UK’s leading specialist mixed electrical and mobile retailer. Based in the company’s headquarters in London, the Product Owner will play a key role in driving a customer first approach. We’re looking for an experienced, confident and adaptable individual who is looking to join a fast-paced and constantly evolving organisational environment who can help bring our exciting customer strategy to life. The successful Product Owner will be creating world class experiences across all customer touchpoints in a cross-functional, Agile team.


Key Responsibilities


  • Collaborates with delivery teams, business stakeholders to manage the product vision and maintain a clear product roadmap
  • Undertakes constant analysis of product performance and customer feedback to ensure the product continues to meet both business and customer expectations.
  • Utilises data from the market and customers alike
  • Engages both customers and stakeholders throughout the product development cycle using various feedback channels like user group meetings, product demos, customer evaluations, surveys etc.
  • Champions a digital first culture across Dixons Carphone, applying Agile principles to capture product requirements, prioritise work by value and maximise ROI
  • Works with other Product Owners to ensure all products can play the appropriate role in delivering the overall business strategy.
  • Drives the company vision by working with the scrum team to ensure the work being prioritized and executed delivers on that vision.
  • Owns product backlog and is responsible for building, editing, and managing it in collaboration with the scrum team and business and IT stakeholders.
  • Defines goals and inspires the team to meet commitments by connecting these goals to the broader program vision and the value of the work.
  • Drives the definition of ready and done in collaboration with team and Scrum Master. 
  • Attends and engages in all applicable team and program-level ceremonies. 
  • Represents the voice of the customer to the team


Key skills & experience required


  • Ability to lead teams, set priorities and manage day-to-day evolution of a product
  • Must be well organized, methodical and pay close attention to detail
  • Ability to prioritize and manage multiple features/releases simultaneously
  • Possesses strong analytical skills and an ability to define business cases and derive value
  • Creative thinker and problem solver who can confidently express complex ideas in an articulate, concise manner.
  • Experienced negotiator.
  • Demonstrates high levels of ownership and accountability. 
  • Demonstrates the ability to champion change and lead teams through change.
  • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun.
  • Exhibits courage by taking smart risks and encourages others to do so.
  • Able to effectively coach, mentor, and identify and address skill needs and gaps for continuous improvement of self and team.
  • Product Owner certification.
  • Previous management of products or portfolios within a large organisation
  • Previous retail sector experience preferred
  • 3+ years’ experience as a Product Owner