fbpx Prepaid Operations Analyst Acton Support Centre (LHO001) 21861 | Dixons Carphone Careers

Prepaid Operations Analyst


Job Number: 21861

Location: Acton Support Centre (LHO001)

Contract: Full Time / Permanent



xxLondon - North Actonxx


We are looking for a PrePaid Operations Analyst to join the team to assist in overseeing operational effectiveness of the Dixons Carphone prepaid gift card programme.

Key Responsibilities

•    Working in partnership with an administration function in Shared Service Centre
•    Aged debt reconciliation – production of excel files, operating v look ups on multiple locations and number verification. 
•    Setting up new business development for Prepaid in the relevant systems
•    Managing operational requirements for Third Party gift cards
•    Managing the store gift card programme including stock management
•    Setting up promotional gift card requirements to support commercial team
•    Support senior development manager to deliver new projects
•    Reviewing and improving BAU process – making recommendations for a cleaner, more effective way of working 
•    Supporting senior development manager with vendor relationships with Prepaid card processor & fulfilment house 
•    Managing prepaid contribution to the Trade in proposition 
•    Managing Medics queries – store feedback system 


Key Skills/Experience

•    Excellent knowledge of Microsoft Excel 
•    Highly numerical & enjoys working with spreadsheets 
•    Ability to interpret, analyse and present complex numeric data
•    Ability to map, understand and define processes to support key business activities
•    Confident, self-motivated team player
•    Strong business acumen
•    Ability to identify and implement process and cost improvements
•    Attention to detail
•    Passion for customers

Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.


It’s an exciting time to join us and find yourself a place in our growing success story, apply now.