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Outbound Sales Advisor

Contact Centres

Job Number: 2301

Location: Loughborough Contact Centre (126)

Contract: Full Time / Permanent


Outbound Sales Advisor


£17,500 to £21,500 pa + £30,000 OTE

Contract: Full Time Permanent


We are expanding our team!

 Dixons Carphone, Loughborough contact centre is home to a great team of professionals  who work hard  to ensure our customers get the help and support they need when looking for that all important new Mobile Phone.  So while experience of making outbound sales calls and meeting targets would be a plus, it’s not essential. What’s really important is that you’re someone who loves to speak to customers, finding out thier wants and needs - giving them a great experience. Yes it is a challenge but we make sure you have everything you need to suceed with a first class induction and ongoing training program.


What responsibilities will I have?

As part of the Sales Team, you’ll be supporting a busy multi-channel contact centre and telesales operation. You will be offering customers handsets, network, tariff and lifestyle packages tailored to their needs – ensuring they each experience a journey with us, they won’t forget!


So what knowledge, skills and abilities do you need for this role?

  • Strong communication and influencing skills
  • IT proficient
  • Meeting and exceeding targets while maintaining accuracy and clarity of information
  • Recognising and maximising cross-selling opportunities
  • Focused, motivated and driven to succeed 

What would we like to see from you?

  • Commitment to service excellence
  • Attention to detail with ability to recognize and solve problems
  • A team player


Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them.

With an exceptional bonus and benefits package you will also get:

  • 10% discount in Curry Pc World and Dixons Travel
  • Upto 40% off your mobile phone contracts and accessories at cost price plus 5%
  • Career progression
  • Discounts at hundreds of retailers & service providers
  • 25 days holiday


Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.