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Outbound Sales Advisor

Contact Centres

Job Number: 2301

Location: Loughborough Contact Centre (126)

Contract: Full Time / Permanent


Outbound Sales Advisor


£17,500 to £21,500 pa + £30,000 OTE

Contract: Full Time Permanent


There’s no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We’re a team of 41,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us.  You’ll certainly feel proud when you see what you can achieve here.
Join us as an Outbound Sales Advisor in Loughborough and become part of our busy multi-channel contact centre. It’s high energy and even higher reward. We’re one big family with one big passion, and you’ll be part of bringing it to life. Connecting customers to tech solutions that make their everyday life simpler, smarter and more amazing.  
As part of this role, you’ll be responsible for: 

• Selling the full spectrum of services and products to our customers 
• Assessing and utilising opportunities to cross-sell
• Building relationships with new customers
• Using every opportunity to enhance your learning and development (with our support)
You’ll use your growing knowledge to sell amazing technology to our customers. It could be a new handset kitted out with insurance and accessories, or even a tablet for work and play. Whatever it is, you’ll make them excited about its arrival.
You will need:

• A commitment to providing great service
• Confidence communicating with customers
• To be a quick learner and retain product and company knowledge
We’re one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:
• A competitive salary with a healthy performance related commission
• Pension scheme
• 6 weeks of annual leave (inclusive of bank holiday entitlement)
• Discounts across big brand names in retail, travel and cinema
• Store discounts in our Currys PC World, Dixons Travel and Carphone Warehouse sites
Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you’ll have access to additional e-learning resources to really see your career develop in the way you want. We’re building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.