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Online Trading Analyst

Analytics

Job Number: 25754

Location: Acton Support Centre (123)

Contract: Full Time / Permanent

Description

Online Trading Analyst

There's no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We're a team of 41,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us. You'll certainly feel proud when you see what you can achieve here.

The role is accountable for supporting the online trading, commercial, online marketing and management teams in understanding the trading performance of our core trading sites (ie. www.currys.co.uk)
The role will primarily utilise BI, web analytics and customer profiling software to create and maintain a suite of reports and dashboards, and to answer business questions that will inform tactical and strategic decisions made by senior and board level management across various functions.

 

As part of this role, you'll be responsible for:

 

Daily/weekly/periodic analysis of acquisition, behaviour and conversion performance and providing context to the drivers of performance
Analysis of ecommerce trading performance
Performing online promotional analysis across the marketing calendar year, pre, during and post-event, reviewing the whole user journey to understand and recommend how to optimise deliver marketing campaigns
Supporting the commercial teams through the range change process by providing insight into the multichannel customer journey
Category deep dives, analysing: traffic (by marketing channel, campaign, entry pages), product range, price and promotion, service offer (delivery, installation, added value services), product and service attachment, availability (of product and service)
Combine multiple data sources into custom reports and dashboards, that diagnose problems and provide actionable insights, meeting stakeholder requirements
Perform conversion funnel analysis, investigation of anomalies and identification of causal factors, identification of customer-fall out and optimisation opportunities


Key Skills

 

Excellent use of advanced numerical and analytical skills, to be capable of using multiple data sources to analyse complex problems
Strong interpersonal and communication skills, verbal and written
Excellent attention to detail, both in analysis and in communication
Excellent ability to think critically and strategically
Highly organised with strong planning skills to ensure delivery of timely and accurate analysis supporting the development of ecommerce, whilst managing stakeholder expectations.

 

We'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.