fbpx Marketing Manager Acton Support Centre (123) 27718 | Dixons Carphone Careers

Marketing Manager


Job Number: 27718

Location: Acton Support Centre (123)

Contract: Full Time / Permanent



The “Customer Go-to-Market Planning” team sits at the heart of Dixons Carphone’s ambition to help everyone enjoy amazing technology and make everyday better than ever.
In your day to day role you will be taking ownership and leading customer led strategies and concepts and turning them in to reality. You will be creating compelling campaigns from fast paced trading programmes through to new product and technology launches with increasingly data driven customer engagement plans. You will manage and execute your plans through a matrix of senior stakeholders and business functions by bring them along the journey. 


When your plan is in flight you will be responsible for providing data driven reporting on performance against KPIs, as well as recommendations in order to drive decisions which optimise your campaign and capturing learnings.


We are passionate about technology, and the eyes and ears of the customer our role is to champion customer insight across all touchpoints of the business to deliver a true omni-channel experience through the journey making it easy for customers to engage and shop with us at both Currys PC World and Carphone Warehouse whilst delivering challenging business objectives. 


This is an exciting time to be at Dixons Carphone. We have a huge opportunity, and we're better placed than anyone else to seize it.


The purpose of this role is to manage the development of key marketing trade plans and execution across both Currys PC World & Carphone Warehouse brands through all customer communication channels, and relevant business functions ensuring customer focus and driving profitable growth.


As part of this role, you’ll be responsible:


  • Developing and executing our marketing trade plans across key periods of the year. 
  • Owning the briefing to marketing channels and commercial, through to execution of all key marketing activity that goes live over this period. 
  • Completing post campaign reviews, with clear learnings and recommendations. 
  • Develop and deliver marketing plans for any new product or technology launches over the Peak trading period. 
  • Ensure all plans are customer focused and drive sales growth across both our store estate and website
  • Oversee the end to end process for delivering the plan, ensuring alignment with key departments, including all Advertising, CRM, Brand, Social, Customer Strategy, Data, Analytics & Insight, together with commercial and services teams.


Desired Skills & Experience:


  • Strategic thinker who can turn the Business strategy into clear marketing plans and promotions
  • Good level of commercial acumen
  • Creative approach to problem solving and ability to coach the team to a solution
  • Excellent numerical and analytical skills to review data and provide recommendations/actions plans to drive sales, profit and cash


We're one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:

  • Colleague Discounts on Cinema, Shopping etc
  • Company Pension
  • Performance Based Bonus 

Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

This position has now closed.