Gas Engineer

Operations

Job Number: 9393

Location: Aylesbury Customer Service Centre (LM0018)

Contract: Full Time / Permanent

Description

DESCRIPTION

City: Aylesbury

Contract: Full Time-Permanent 5 over 8 working pattern – 41 hours per week

Salary: £38,000 OTE

We’re a nation of tech lovers. And when kit goes wrong, life goes wrong. But not when you’re around. Join Team Knowhow and, with your super helpful service, you’ll own your expertise to help us keep all the important stuff in customers’ lives working – their technology.

So what does it take to be part of our team of experts? Like us, you’ll have a passion for making customers smile by being super helpful and a drive to never stop learning. And how you act will reflect that. With your keen eye for detail, team spirit and can-do attitude, you’ll go the extra mile to show customers and colleagues just how much you care.

Team Knowhow Customer Service Centres are all about ensuring our customers have a great experience when their products are delivered, installed and repaired.

Working as a Team Knowhow Gas Engineer, you will deliver and install our innovative products to our customers’ homes.

Never leaving a customer to fend for themselves, you will have previous experience of working in a customer service environment and hold the following qualifications:

  • ACS Qualifications (or equivalent)
  • CCN1 - Essential Gas Safety Domestic
  • CKR1 - Gas Cookers and Ranges
  • Documented portfolio of Experience in installing Gas Cookers and Ranges, including Built In products
  • Proof of prior / current Gas Safe Registration

Bring your Passion, Make amazing happen

As well as a great salary, we offer competitive benefits including a pension, 4 weeks’ holiday, store discount and access to a range of subsidised offers.

Dixons Carphone group is Retail Week’s 2016 Retailer of the Year and Europe’s largest specialist electrical, telecommunications and services retailer. And Team Knowhow is here to keep all that important tech working. Why? Because we want to offer our customers the whole package. Every year there are 8.5 million technology repairs in the U.K. Add this to our £10bn in annual sales, and you can see why it makes sense to be part of the bigger technology lifecycle. We’re aiming to reach even more customers, connect many more wires and create a service that the nation will love.