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Business Sales Account Manager


Job Number: 24676

Location: Carphone Warehouse Business, Poole (5323)

Contract: Full Time / Permanent



Business Sales Account Manager

Mon - Fri (9am-6pm)

There's no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We're a team of 41,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us. You'll certainly feel proud when you see what you can achieve here.

We are currently looking for a Business Sales Account Manager to join our team here at Dixons Carphone in Poole. You will help drive our sales to business customers, working from leads obtained via CPW Business web site. Make outbound calls to new and existing customers with a view to preparing quotes. 

As part of this role, you'll be responsible for:

  •  Work to meet or exceed monthly, quarterly sales targets for sales and trading margin. 
  • Use standard operating procedure to capture customer needs in a way that builds the propensity for the customer to buy from you; considering wider fixed and IT profile in line with network product development. 
  •  Provide a quote matching the best possible deal for the customer considering their needs; considering our margin aspirations but moderating this to stay within the parameters of a good deal for the customer. 

  • Build a pipeline of future business from post-dated enquiries, resign opportunities and referrals from existing customers or any other lead referral source.

You will need:

  • Passion for customers 
  • Need for achievement & openness to change 
  •  Understanding and belief in technology 
  •  Resilience 
  • Accountability and pride


We're one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:

  • Achievable generous bonus and OTEs 

  • 25 days holiday plus bank holidays 

  • Colleague discount at Carphone Warehouse & Currys PC World 

  • Pension Scheme 

  • Life Assurance 

Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.