fbpx Apprentice Sheffield Contact Centre (LSH001) 21424 | Dixons Carphone Careers



Job Number: 21424

Location: Sheffield Contact Centre (LSH001)

Contract: Full Time / Permanent


Sales Apprentice

Inbound Sales Apprentice
Team KNOWHOW Contact Centre, Sheffield
Permanent, full time role working 37.5 hours per week
Salary: £5.00 hour until week 35 then £7.00 per hour rising to £9.18 upon completion of qualification

Do you know what it takes to create amazing customer experiences? If so you’ll feel right at home in our Sheffield Contact Centre based at Nunnery Square.  We are looking for some fantastic people to join our Inbound Sales team.  As an inbound sales apprentice, you will focus on providing customers with first class sales support. You will receive inbound calls and use your sales expertise and product knowledge to help our customers purchase the perfect products and services for them.

Who makes a great Sales Apprentice?
We are looking for hardworking, enthusiastic people to work towards their Customer Service Practitioner Level 2 and be part of our fun and friendly team. We need colleagues who love to talk our customers and provide them with the great service they deserve. You will need to listen to our customers’ needs and tailor the perfect sales solution for them. Our sales family will be with you every step of the way to help you reach your career goals and have some fun along the way.

You’ll be working…
In our amazing Customer contact Centre based at Nunnery Square close to Sheffield City Centre with excellent transport links.
As part of Team KNOWHOW within the wider Dixons Carphone Group, you’ll experience the benefits of being part of one expert company.

What we will offer you…
- A permanent contract
- Comprehensive training programme
- Free onsite car parking (subject to T’s & C’s)
- Clearly defined career development framework
- £5.00 to spend each day in our onsite subsidised restaurant and Costa Coffee bar
- Free uniform
- Instore discounts for you and your family
- Company share save scheme
- ‘Corporate Perks’
- Up to 30% off various mobile phone contract with numerous providers

It’s an exciting time to join us and find yourself a place in our growing success story, apply now.

Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.


It’s an exciting time to join us and find yourself a place in our growing success story, apply now.