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Vacancy ID:  30185

White Goods Repair Apprentice 



41-hour contract - 5 over 7 pattern

£18,000 per annum + benefits (increasing to a minimum of £22,500 upon successful completion of programme) 


There’s no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We’re a team of 41,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us.  You’ll certainly feel proud when you see what you can achieve here.


Join us as a White Goods Repair Apprentice and gain a nationally recognised qualification whilst getting hands on experience in delivering and installing products such as Washing Machines, Electric Cookers and American Fridges in our customers’ homes. On completion of your initial skills training, you will receive specialist training on how to repair Laundry, Dishwasher, Refrigeration and Cooking products. You’ll be the face of the business and the last point of contact of our customers journey, so it will be your responsibility to exceed customers’ expectations. 


As part of this role, you’ll be responsible for:

  • Testing, diagnosing and fixing white goods in our customers' homes
  • Providing and implementing technical knowledge across a range of white goods appliances
  • Building up our reputation as a home services expert


24 months’ expert training

Our Apprenticeship will turn your interest in electrical products into valuable skills through masterclasses, online learning and job shadowing. You will complete a range of different training activities, giving you the skills, experience and confidence needed to move into a full-time role. 


You will need: 

  • A full UK/EU driving license with no more than 6 penalty points
  • GCSEs Grades A-C (in English and Maths) or equivalent e.g. Scottish Standard Grades or Nationals 
  • A passion for delivering great customer service


We’re one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:


  • Discounts across big brand names in retail, travel and cinema
  • Store discounts in our Currys PC World, Dixons Travel and Carphone Warehouse sites
  • Performance related bonus
  • Competitive Pension scheme


Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you’ll have access to additional e-learning resources to really see your career develop in the way you want. We’re building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.


Since the Covid-19 pandemic began we’ve all had to adapt to a new way of working. Although life in our business is a little different since coronavirus struck, the wellbeing of our team – and potential new colleagues – is our priority, now and in the future. Visit www.careers.dixonscarphone.com/covid-19 to discover how we’re keeping everyone safe, in stores, on site, at home and throughout the recruitment process.