What makes Dixons Carphone a special place to work? It’s not just the great rewards and benefits we offer. Or the fact that you’ll be valued by colleagues and managers for the passion and talent you bring to your team. Or even the many opportunities you’ll find here to train, learn new skills, build knowledge, develop your career, and explore different brands and areas of our business. It’s actually all those things and more. And whatever part of Dixons Carphone you work in, and whatever you do, you’ll help us build on an incredible history and shape the future of technology in the UK and beyond.
Our love of the latest technology brings us together, but it’s our shared values that help us set out the business we want to be. These values might not always be easy, but they’re worth living up to - as a team, for ourselves, and for our customers
At Dixons Carphone our brands stand together across a range of markets, from consumer electronics to business-to-business operations. In a changing world, we’re constantly exploring new ground, and whatever we do, we’re all connected. Use the arrows below to explore the brands that make up our family.
Currys PC World is the UK’s largest and Ireland’s leading electrical retailer, focused on helping customers navigate the connected world. The stores offer a comprehensive range of electrical goods, supported by expert after-sales service from Team Knowhow. More than 100 million customers shop with Currys PC World every year both online and in our stores, which are located on the high street, in retail parks, and in shopping centres nationwide.
www.currys.co.uk & www.pcworld.co.uk & www.currys.ie & www.pcworld.ie
Carphone Warehouse is the UK’s number one choice for connected technology and Ireland’s largest independent communications retailer, helping customers compare and save on the latest mobile devices, and offering connections to the widest choice of mobile networks. A recognisable brand for customers across the country, Carphone Warehouse has over 950 stores nationwide, found on the high street, in retail parks, and in shopping centres.
www.carphonewarehouse.com & www.carphonewarehouse.ie
Team Knowhow is our services brand for all technology. We go beyond selling technology – we make sure that customers’ kit is protected and maintained because life can’t stop when their tech does. With Europe’s largest repair centre and colleagues on-the-phone, in-store, on-the-road and behind-the-scenes, we ensure that customers get the most out of their everyday devices and appliances. We have nearly 10,000 people who work as part of Team Knowhow, from technical specialists and white goods engineers to customer service advisors and in-store service pros. So, whether the nation needs to connect, fix, protect or improve their technology, they can feel confident that they’re in safer hands with Team Knowhow – our national network of local experts.
Dixons Travel is a leading airport electrical store with branches across the UK and Ireland. This successful brand offers amazing prices across a range of the latest technology - including cameras, headphones, mobile phones, tablets and laptops. Connecting customers with tech on the move, Dixons Travel meets the needs of every traveller, whatever their journey.
www.dixonstravel.com
iD, from Carphone Warehouse, is an exciting new 4G mobile network that puts the customer in control. iD is forward-thinking, fast-moving and passionate about exceeding customers’ expectations.
www.idmobile.co.uk & www.idmobile.ie.
Our business-to-business mobile brand, Carphone Warehouse Business, offers multi-network mobile solutions for businesses of all sizes, from sole traders to large organisations with hundreds of employees. With a dedicated local team of sales and support specialists, Carphone Warehouse Business strives to provide a first class, personalised service for every customer.
business.carphonewarehouse.com
PC World Business is our business-to-business computing brand, with Business Centres in more than 290 Currys PC World Stores. The brand offers a bespoke service to all businesses, providing the right computing products and services for companies of all shapes and sizes.
www.pcworldbusiness.co.uk
As one of the newest parts of the Dixons Carphone business, Connected World Services (CWS) uses our existing experience, expertise and infrastructure to provide a range of services from advice to technology and managed solutions. The focus at CWS is on supporting partners and providing solutions that help them to maximise their commercial performance, deliver exceptional customer service, and remain relevant, giving them the edge in an increasingly connected world.
We’ve helped some of the world’s biggest brands transform their connected businesses, including Samsung, Talk Talk, BT and British Gas.
www.connectedworldservices.com
Mobiles.co.uk, the UK’s leading value mobile phone brand, provides online shoppers with a great range of handsets and tariffs, with deals personalised for every need. Beginning as a shop on Watford High Street, the brand now celebrates 20 years in mobile phone retail.
www.mobiles.co.uk
Launched in 1999 as the UK’s first online-only mobile phone business, e2save is one of our online mobile phone retail brands. Part of Dixons Carphone since 2004, the brand strives to offer the best value in the mobile industry, with great gifts and quality refurbished products.
www.e2save.co.uk
In 1937, Charles Kalms opened the first Dixons; a photography studio in Southend. Just over fifty years later, in 1989, Charles Dunstone founded Carphone Warehouse; a retailer for the first mobile phones. Dixons Carphone might be a brand new company but we’ve got a fascinating history. To find out how two great companies grew and connected, explore the timeline below:
Charles Kalms opens the first Dixons photographic studio at 32 High Street, Southend.
Rapid expansion leads to a new Dixons head office, at High Street, Edgware, London.
With 16 branches, Dixons lists for the first time on the London Stock Exchange.
Dixons adds 613 new retail outlets as it acquires Currys Group; the nationwide appliance service organisation.
Dixons and Currys merge their head offices to create Dixons Stores Group, with John Clare as Managing Director.
Charles Dunstone founds Carphone Warehouse; an innovative retailer for the first mobile phones.
Group Chairman Stanley Kalms is awarded a knighthood in recognition of his services to electrical retailing.
First store opened in Ireland, on Dublin's Grafton Street
Carphone Warehouse debuts on the main market of the London Stock Exchange.
Dixons launches the UK’s largest online electrical superstore; currys.co.uk.
Dixons rolls out 2-in-1 Currys PC World stores.
Carphone Warehouse and TalkTalk uncouple, and the Carphone Warehouse Group becomes a new listed company.
Dixons Retail and Carphone Warehouse Group merge to become Dixons Carphone.
With our merger in 2014, Dixons Carphone brings two great businesses together, so that we can provide a complete tech service for our customers in an ever more connected world. Times are constantly changing, but we’re resilient and determined, so as our family of brands grows and enters more and more new markets, we’re ambitious about our future. Together, we’ll keep asking what’s next, to make sure we stay ahead of the game.
2015 - On 15th July iD Mobile Launched in Ireland
Building on the strengths of Geek Squad and Knowhow, we launched Team Knowhow to offer customers a super helpful service for all their technology. With our national team of local experts in action, we now help keep the nation’s kit working.
Alex Baldock joins as Group Chief Executive, to succeed Sebastian James, who made an outstanding contribution to Dixons Carphone. Alex was previously Group Chief Executive of Shop Direct plc, the UK’s second largest pure-play online retailer, and has an excellent track record of leading large, complex consumer-facing businesses.
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